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Senior Human Resources Manager

Human Resources Jobs
City of Seattle

Job Summary

Full Time
Posted on
June 04, 2018
City of Seattle
Seattle, WA
Years of Experiences
5 - 10
> 10
Career Level
Manager (Manager/Supervisor of Staff), Executive (SVP, VP, Department Head, etc)
Education Level
Some College Coursework Completed , Bachelor's Degree
$45.41-$68.11 hr

About City of Seattle

The City of Seattle offers an amazing array of career opportunities, with more than 1,100 job titles from 26 operating departments. The nearly 10,000 employees of the City of Seattle enjoy competitive pay and benefits packages, generous leave programs, and the satisfaction of doing work that helps make Seattle a great place to live, work, and play. We invite you to explore the exciting and fulfilling public sector careers available with the City of Seattle. Check out our current Job Openings for opportunities to build your career and community! Come join us!!

Contact name
Heather Hartley
(206) 684-7873

Job description

Position Description:

The City of Seattle Information Technology Department is seeking qualified candidates for their Senior Human Resources Manager position. Seattle IT harnesses the power of technology and telecommunications to facilitate City government serving Seattle's residents and businesses.
Seattle IT is responsible for Citywide technology governance, strategic planning and policy development, and programs that promote technology literacy and public access to government information.

Seattle Information Technology Department has over 700 employees who IT provide professional technology services across City government. We are looking for a talented HR leader with deep professional experience focused on service, community, and technology.  While this recruitment is open until filled, first review of applications will take place the week of June 18, 2018.

Job Responsibilities:

This position partners with executives, management, and staff who are responsible to promote information technology solutions for the City and the public we serve. In addition, this person closely partners with Citywide Seattle Human Resources (SHR) Leadership to identify, support and/or deliver Human Resources services.
The Senior HR Manager is a member of the Seattle Information Technology Executive Team and reports to the Deputy Director of Operations. 

  • Leading and managing an HR Team while overseeing the full scope of work and service provided by the HR division.

  • Implementing and overseeing human resources strategies, including recruitment and talent acquisition, staffing, employment processing, compensation, benefits, training and development, records management, safety and health, succession planning, employee relations, labor relations, employee engagement and retention, equity and diversity, and performance management.

  • Serving as the labor relations point of contact for the department which may include, in partnership with the City Labor function, serving as department lead for labor negotiations and contract administration.  

  • Identifying and resolving key HR business issues in partnership with department leadership and SHR to develop solutions and manage implementation to achieve meaningful business impacts.

  • Developing and maintaining high functioning relationships across levels of the organization and building HR services to enhance customer focus and accountability.

  • Aligning human resource services to business objectives, principles, and values in service delivery.

  • Maximizing the department staffing budget by analyzing and recommending appropriate number and levels of staff based on understanding of City's HR programs, department's workload and changes in workforce and market.

  • Overseeing or personally serving to resolve complex, sensitive, legal, and confidential personnel issues and ensure strong recordkeeping and documentation practices. Managing investigations of employee relations issues and provide recommendations to resolve conflicts.

  • Coordinating and administering civil service/court hearings. Researching, coordinating and leading Loudermill hearings, grievances, and appeals.

  • Partnering with SHR to ensure equitable recruitment and selection policies and practices to foster a strong and diverse work force and eliminates barriers to equity. Building and sustaining a work culture and environment that delivers and receives diverse perspectives and the pursuit of inclusive and just outcomes.

Please note this job announcement is not intended to contain a comprehensive listing of activities, duties or responsibilities required for this job.  


  • 5+ years' progressive professional HR generalist experience

  • 3+ years' experience as an HR lead/manager

  • Equivalent of a bachelor's degree in public administration, human resources, business management, or a related field. Candidates in the later stages of obtaining the requisite degree (over 50 percent complete – requires documentation) who otherwise meet or exceed the work experience qualifications may be considered.

Comparable combinations of education and experience will be considered for the required qualifications.

Desired Qualifications

  • 7+ years' progressive professional HR generalist experience

  • Professional of Human Resources (PHR) or Senior Professional of Human Resources (SPHR) certified by the Society for Human Resource Managers (SHRM)

  • Work experience in the public sector is highly desired as is significant work experience in a unionized environment. Proven leadership, strategic thinking, problem-solving skills, and resolving solutions to critical and sensitive issues.

  • Experience in staffing successful and high-level candidates in the Information Technology field desired.

  • Able to develop and maintain professional relationships with the union representatives.

  • Able to successfully manage and navigate large scale transition and experience leading positive change management efforts with all levels of employees.

  • Able to demonstrate significant technical knowledge and expertise in HR management with the ability to effectively communicate at all levels tactfully and effectively.

  • Experience in working within a complex, multi-stakeholder environment with success in working collaboratively and by aligning multiple interests and functions.

  • A reputation for retaining high-performing talent and solidifying and improving the relationship between employees and the organization.

  • Ability to maintain and effectively deal with highly confidential matters and exercise sound judgment and decision making.

  • Excellent skills in working effectively and sensitively with individuals from diverse cultural backgrounds and perspectives to build mutual respect, fairness, and equity.

  • Demonstrated successes in improving productivity and performance of large organizations through implementation of standard methods and best practices.

Additional Information:

To be considered, candidates must apply online at and submit a cover letter & resume along with the application. Due to the fiduciary nature of the work, job offers are contingent on review of criminal history as well as verification of information provided by the applicant as part of the application process.  In compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17 applicants will be provided an opportunity to explain or correct background information.