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Technology and Telemetry Unit Supervisor (It Systems/APP Spec 6)

IT/Software Development Jobs
Washington State Department of Ecology

Job Summary

Full Time
Posted on
November 09, 2017
Washington State Department of Ecology
Lacey, WA
Years of Experiences
5 - 10
Career Level
Education Level
Associate Degree, Bachelor's Degree
$71,040.00 - $93,156.00 Annually

About Washington State Department of Ecology

The Department of Ecology is Washington's environmental protection agency. Our mission is to protect, preserve and enhance Washington's land, air and water for current and future generations. We support environmental work throughout Washington. Nearly 70 percent of our budget is passed through to local communities to pay for projects that benefit the environment. We were founded in 1970 as the first agency in the nation dedicated to environmental protection.

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Job description

Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. If you want to join a team that is highly effective, collaborative, has leadership that embraces the value of people, and believes in the fun factor, Ecology is a good fit.
The Air Quality Program (AQP) is currently looking to fill a Technology and Telemetry Unit Supervisor (IT Systems/APP Spec 6) position. This position will be located in our Headquarters Building in Lacey, WA.
The Technology and Telemetry Unit Supervisor position provides a wide range of Information Technology services:

  • Manages IT activities for the Washington Ambient Air Quality Monitoring Network (an Ecology designated "mission-critical system) including developing network designs, securing access and data and ensuring operational resilience and availability for Ecology, federal, and local government clean air and health agencies in Washington state.

  • Manages IT activities concerned with the state-wide Vehicle Emission Check Program and of the contract vendor that determines emissions from vehicle tailpipes from more than a million vehicles a year.  

We are looking for a candidate with excellent (and relevant to Air Quality Program issues) IT skills. The candidate should be able to communicate and ably direct the AQ IT staff. They should also be facile in communications – with staff, with AQ management, with agency IT, and others.  
As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism and accountability. Maybe you've seen some of our recent stories on TwitterFacebookInstagram or our blog.
To learn more about our agency, please visit our website at:

The Air Quality Program's (AQP) mission is to enhance and protect air quality in Washington State. 

Some of the key objectives of the Technology and Telemetry Unit Supervisor position are:

Serve as expert management advisor and telemetry technical consultant to enhance and maintain ongoing operation of the Telemetry System and Ambient Air Quality Network (Telemetry System) for Ecology's AQP.  Provide telemetry services to AQP, seven local air agencies, and tribal nations in Washington, as well as NPS, USFS, EPA, and UW. Advise other Ecology programs on alternatives for telemetering data. This system is one of the few Ecology mission critical system. 

  • Oversees all day-to-day operations and processes relating to this mission critical system to assure 24/7 availability to health-related information to Washington citizens, including those who are most medically vulnerable.

  • Evaluates ambient air quality network hardware configurations, hardware and software installations, and vendor packages for feasibility, user compatibility, performance, and cost. Make decisions and recommend purchases based on evaluation results to assure new hardware is tested and compatible with existing hardware and new software versions are tested and compatible with current versions; also assure changes are aligned with priorities of the AQP and are cost-effective.

  • Leads efforts to determine how best to integrate new or different data collection technologies into the Telemetry System and Air Monitoring Network. Seek to maximize the significant investment in the current technology while upgrading and improving where it is fiscally responsible and technically sound to do so.

  • Communicates and coordinates with external partner agencies and Ecology staff about significant issues which have broad and long-lasting effects (i.e., security implementations, hardware and software changes, new/improve functionality) so that all are informed and understand why and how decisions which affect them are made. Allow for and consider input from agencies affected by changes; address concerns as openly and honestly as possible so trust is maintained and enhanced, and excellent working relationships continue.

  • Co-leads (with Ecology IT Security lead) IT security planning, implementation, and maintenance so that Ecology systems remain operational, all security policies and standards are followed while staff from many agencies have the access they need to edit data, maintain ambient air quality analyzers, and communicate with data loggers in an approved way.

Serve as IT project manager for the implementation of AQP's database applications that are politically sensitive, have significant, long-lasting, and direct impact on multiple Ecology programs (AQP, Nuclear Mixed Waste, Waste 2 Resources), and on many local government agencies across the state, as well as large industrial facilities and small local farmers located in Washington.  Includes systems like the Clean Air Rule Tracking System-CARTS which Governor Inslee's staff track the implementation progress.

  • Assures IT projects are consistent with AQP's strategic planning and policy development; develop IT strategic plan consistent with the program plan to assure limited IT resources are invested where they have the most benefit.

  • Has in-depth knowledge of air quality business area; leads the planning, analysis, design, and implementation of database application projects, which are high risk/high impact assuring all programs and agencies have project input; review project proposals and plans, and provide business expertise to application developers and infrastructure support teams to assure consistent implementation and common understanding; define project scope, goals, and deliverables; develop full-scale project plans with tasks and resource requirements defined in order to provide management and users with project completion dates and resource estimates as well as to keep expectations reasonable and in-line with original scope and goals.

  • Independently analyzes and/or leads team of business analysts to develop requirements of highly complex, large-scale, statewide information systems, so the application meets the needs of the user community who may come from different agencies and have different interests and needs. Lead and mentor junior staff in requirements collection and documentation so that junior analysts develop appropriate skills to work more independently.

  • Manages project resource allocation; plan and schedule project timelines; track project deliverables using appropriate tools; constantly monitor and report on progress of the project to stakeholders; implement and manage project changes and interventions to achieve project outputs.

  • Prepares and presents recommendations to senior business and IT managers for decisions on technical and business issues so that they are informed and can allocate resources consistent with AQP strategic directions.

  • Oversees database design process; provides input and expert business knowledge.  Review and approve database designs to obtain most accurate and flexible database design, which facilitates data sharing between applications.

Direct, manages, supervises, and controls the on-going activities of Information Technology Telemetry Unit staff in the Air Quality Program.

  • Communicates job expectations, determines standard work practices for unit, schedules work assignments, set priorities, and directs the work of employees so that staff have proper guidelines and know what is expected of them to be successful.

  • Reviews work products, makes suggestions for improvements, monitor and document employee performance as needed, provide ongoing feedback regarding performance and valued contributions; coach and counsel staff to improve performance and formally evaluate performance so staff  realize areas for improvement and understand that the supervisor and managers recognize where they have distinguished themselves. Acknowledge excellent work to bolster morale and build unit cohesiveness.

  • Coordinates unit's activities to ensure a smooth operational flow and guarantee desired outcomes. Set priorities and establish goals for staff consistent with the goals of the AQP strategic planning.

  • Enforces organization policies, guidelines, and standards to maintain productive and functional workforce.

  • Recruits, interviews, and makes selections and recommendations for hiring IT staff so that the unit has the right people to complete its work of protecting air quality in Washington.

  • Ensures proper labor relations and conditions of employment are maintained so the Collective Bargaining Agreement is adhered to and staff and management are afforded its protections.

  • Manages the planning, staffing, organizing, and evaluating of the strategic direction for the unit.

Leads project team to analyze and translate business requirements into IT system requirements.

  • Has in-depth knowledge of the AQP's business and independently sets up and facilitates requirement gathering sessions; knows the questions to ask, defines problems, determines needs, and solves problems independently to facilitate collection of business requirements; translates business requirements into system prototypes to accelerate development and ensure end-user requirements are met.

  • Independently analyzes and develops requirements for highly complex, large-scale program-wide information systems in support of the Program mission; documents information systems requirements to include detailed user acceptance criteria via detailed user stories to foster a high degree of collaboration between business and development teams to ensure end-user expectations are met.

  • Consults with staff and external partners to analyze technology needs and problems; facilitates resolution of complex problems involving multiple system integration issues so that completed information systems integrate with other AQP's and Ecology information systems and avoid the creation of 'information silos'.

  • Documents all project requirements in the project's 'product backlog' using Microsoft Team Foundation Server (TFS) so that all project team members are aware of what is being worked on and what is in the queue, thereby fostering collaboration and communication and reducing project risk.

  • Uses Business Process Re-engineering methods and Change Management strategies so that new, more efficient processes and accompanying information systems are implemented and accepted by the business. 

This recruitment will remain open until filled. The initial screening will be November 16, 2017.  In order to be considered for the initial screening, please submit an application on or before November 15, 2017. The agency reserves the right to make an appointment any time after the initial screening date.




Required Qualifications:

A Bachelor's degree in an Information Technology program or closely related field;
Five (5) years (full-time equivalent) of professional experience in one or more of the following IT disciplines: consultation, systems development, systems analysis, database management, technical support troubleshooting, project management, server management, IT supervisor or team lead
An Associate's degree or higher in an Information Technology program or a closely related field; AND Six (6) years (full-time equivalent) of professional experience in one or more of the following IT disciplines: consultation, systems development, systems analysis, database management, technical support troubleshooting, project management, server management, IT supervisor or team lead.  Additional years of experience can substitute, year for year, for education.
Six (6) years (full-time equivalent) of professional experience in one or more of the following IT disciplines:   consultation, systems development, systems analysis, database management, technical support troubleshooting, project management, server management; AND two (2) or more years (full-time equivalent) experience as an IT supervisor or team lead.
One year as an Information Technology Specialist 5 or equivalent.

Desired Qualifications:

  • A Bachelor's degree with focus on project management or database management/administration. 

  • Four years of Information Technology experience in database management/administration developing information systems architecture using Microsoft SQL Server and Structured Query Language (SQL).  At least three of the four years of experience should be within the last four years



Supplemental Information


Application Instructions:

Please read the supplemental questions carefully and answer completely. Incomplete responses, including "please see resume" may disqualify you from further consideration.

Department of Ecology employees, please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources at (360) 407-6186.

If you are reading this announcement in print format, please visit to access the online recruitment system. Click on "Look for Jobs" and select Dept. of Ecology under the "Department" search list. Click "Apply Search."


Other Information:

If you need assistance applying for this job, please call Human Resources at (360) 407-6186 or e-mail Please do not call this number or send an email to this address to follow-up the status of your application. You can view the latest status of your application on your profile's main page.

If you have specific questions about the position, please email Cullen Stephenson at: cste461@ECY.WA.GOV Please do not contact Cullen to inquire about the status of your application.

The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed.

This position is included in the Washington Federation of State Employees (WFSE) union bargaining unit for the Department of Ecology. All employees covered by the collective bargaining agreement (CBA) with the WFSE will, as a condition of employment, either become members of the WFSE and pay membership dues or, as non-members, pay a representation fee as described in the CBA, no later than the 30th day following the effective date of this CBA or the beginning of their employment.

The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.