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Infrastructure and Operations Section Manager (WMS Band 2)

IT/Software Development Jobs
Washington State Department of Ecology

Job Summary

Full Time
Posted on
January 30, 2019
Company
Washington State Department of Ecology
Location
Lacey, WA
Years of Experiences
1 - 3
3 - 5
5 - 10
> 10
Career Level
Manager (Manager/Supervisor of Staff)
Education Level
High School or equivalent, Some College Coursework Completed , Associate Degree, Bachelor's Degree
Salary
$91,038.00 - $107,820.00 Annually

About Washington State Department of Ecology

The Department of Ecology is Washington's environmental protection agency. Our mission is to protect, preserve and enhance Washington's land, air and water for current and future generations. We support environmental work throughout Washington. Nearly 70 percent of our budget is passed through to local communities to pay for projects that benefit the environment. We were founded in 1970 as the first agency in the nation dedicated to environmental protection.

Contact name
Phone
Email
careers@ecy.wa.gov
Website
https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology

Job description

Keeping Washington Clean and Evergreen
 


Please apply through the following link:


https://www.governmentjobs.com/careers/washington/jobs/2324442/infrastructure-and-operations-section-manager-wms-band-2


Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. If you want to join a team that is highly effective, collaborative, has leadership that embraces the value of people, and believes in the fun factor, Ecology is a good fit.

The Information Technology Services Office (ITSO) is currently looking to fill an Infrastructure and Operations Section Manager (WMS Band 2) position. This position will be located in our Headquarters Building in Lacey, WA. This position will include travel to our Regional locations.

The Infrastructure and Operations Section Manager position reports to Ecology's Chief Information Officer (CIO) in the Information Technology Services Office (ITSO).  Ecology's Information Technology is federated, with approximately 95 IT Professionals working in the central IT Team (ITSO) and another approximately 60 IT Professionals working directly within the Environmental Programs.

The ideal candidates will possess excellent people skills, with the ability to professionally and effectively communicate with a diverse audience ranging from IT Professionals to Agency Executive Leadership. Being comfortable working in a fast paced environment, have the ability to remain calm while quickly assessing an urgent situation, and the ability to make critical decisions.

As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism and accountability. Maybe you've seen some of our recent stories on TwitterFacebookInstagram or our blog.

To learn more about our agency, please visit our website at: www.ecology.wa.gov.


The mission of the Department of Ecology is to protect, preserve, and enhance Washington's environment for current and future generations. 
 
The Information Technology Services Office (ITSO) is the central provider of strategic and tactical support for the use of Information Technology (IT) within Ecology.  The mission of ITSO is to create and support useful technology services that adapt for the future and support Ecology's environmental mission.

The Infrastructure and Operations Section Manager is responsible for major components of the technical environment and infrastructure of the Department. Primary areas of responsibility include providing strategic, long-range planning for system operations including virtualization, server and desktop support, storage, network, platform services, business continuity of operations, unified communications and change management of the technical environment. This position works closely and collaboratively with the Architects to ensure overall infrastructure architecture is leveraging best practices and meets the needs of Ecology. The Agency and the Chief Information Officer rely on this position to analyze potential options for technology decisions and to provide both strategic recommendations and tactical implementation of strategy. 
 
This position requires expert skill in all forms of professional and executive level communication; requires demonstrated use of project management principles, expert skill in change control in a technical environment with a variety of technology stacks, experience with enterprise technology, and excellent leadership skills to guide employee engagement. This position must be able to effectively manage resources to support Ecology's priorities; and leverage demonstrated practice at using sophisticated management principles. This position is responsible for decision making and workload prioritization, taking into account the overall Portfolio.


Some of the key work activities of the Infrastructure and Operations Section Manager position are:

  • Executive management responsibility leading, directing, and encouraging employee engagement.

  • Leads well-articulated and informed meetings through professional communication, engages in meaningful discussion to manage technology service delivery and identify opportunities for improvement.

  • Provide management, planning, technical and organizational direction to WGS Managers and IT professional staff who are providing operational support and monitoring of all computing, storage and network environments and capabilities in Ecology, securing data, managing continuity of operations, and change control of the technical environment. 

  • Direct, control, and manage the strategy, staff, and business outcomes of the Section.

  • Consults and advises agency business stakeholders and executive management on technology platform and system needs.

  • Performs agency and program level project and operational maintenance coordination.

  • Serve as a member of the ITSO Leadership team. 


 

This recruitment will remain open until filled. The initial screening will be February 12, 2019.  In order to be considered for the initial screening, please submit an application on or before February 11, 2019. The agency reserves the right to make an appointment any time after the initial screening date.




Required Qualifications:

A Bachelor's degree in an Information Technology program or closely related field; AND seven (7) years of professional experience in one or more of the following IT disciplines: consultation, systems development, systems analysis, database management, technical support troubleshooting, project management, or server management.  Must have at least two (2) years of supervisory experience over IT professionals, which may be attained concurrently.
 
OR
 
An Associate's degree or higher in an Information Technology program or a closely related field; AND nine (9) years of professional experience in one or more of the following IT disciplines: consultation, systems development, systems analysis, database management, technical support troubleshooting, project management, or server management. Must have at least two (2) years of supervisory experience over IT professionals, which may be attained concurrently.
 
OR
 
11 years of professional experience in one or more of the following IT disciplines: consultation, systems development, systems analysis, database management, technical support troubleshooting, project management, or server management. Must have at least two (2) years of supervisory experience over IT professionals, which may be attained concurrently.


Desired Qualifications:

Professional management experience supervising both IT professionals and managers.
 


Why work for Ecology?


Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment.


A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping the health and financial security of you and your family a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to work/life balance.


Ecology employees may be eligible for the following:


Medical/Dental/Vision for employee & dependent(s)Public Employees Retirement System (PERS),  Vacation, Sick, and other Leave*, 11 Paid Holidays per year*, Public Service Loan ForgivenessTuition Waiver,  Long Term Disability & Life InsuranceDeferred Compensation ProgramsDependent Care Assistance Program (DCAP),  Flexible Spending Arrangement (FSA)Employee Assistance ProgramCommute Trip Reduction Incentives (Download PDF reader)Combined Fund DriveSmartHealth


 


Student debt and how working for Ecology can help
Employees may be eligible for the Public Service Loan Forgiveness (PSLF) Program, which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer. See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.


 


*See the Benefits tab in this announcement for more information


 


Application Instructions
 

Please include the following documents as an attachment to your application:


  • Letter of Interest that address your interest and ability to perform the responsibilities of this position.

  • Five professional references. 

  • Examples of written documents that you have authored such as but not limited to IT Policies, Procedures, or Analysis Options for a Technical Decision.


Please complete the applicant profile when applying for this position. Or, you may paste the text of your resume within the profile's resume text field.

Please read the supplemental questions carefully and answer completely. Incomplete responses, including "please see resume" may disqualify you from further consideration.

Department of Ecology employees, please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources at (360) 407-6186.

If you are reading this announcement in print format, please visit www.careers.wa.gov to access the online recruitment system. Click on "Look for Jobs" and select Dept. of Ecology under the "Department" search list. Click "Apply Search."

 

Other Information
 
If you need assistance applying for this job, please call Human Resources at (360) 407-6186 or e-mail careers@ecy.wa.gov. Please do not call this number or send an email to this address to follow-up the status of your application. You can view the latest status of your application on your profile's main page.

If you have specific questions about the position, please email Cristie Fredrickson at: cristie.fredrickson@ecy.wa.gov. Please do not contact Cristie to inquire about the status of your application.

The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed.

The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.