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Information Technology Supervisor

IT/Software Development Jobs
City of Tacoma

Job Summary

Full Time
Posted on
July 30, 2018
City of Tacoma
Tacoma, WA
Years of Experiences
5 - 10
Career Level
Experienced (Non-Manager)
Education Level
Bachelor's Degree
$48.59 - $62.29 Hourly

About City of Tacoma

Contact name

Job description

The City of Tacoma's Information Technology Department is seeking an energetic, highly motivated, and skilled IT Supervisor to lead the System Operations section of the Infrastructure Services and Operations Division.  

Under the direction of the IT Manager, you will be responsible for supervising and motivating a team of senior level Systems Analysts responsible for enterprise hosting and administrative services, enterprise email communication, calendaring and directory search; enterprise back-end Oracle and SQL Server database management and administration services; secure enterprise fileserver and data storage related services; enterprise software distribution, mobile device management; commodity physical and virtual server management; Active Directory administration; virtual server infrastructure management; backup / disaster recovery and IT service management platform configuration and delivery.

The City of Tacoma also has a very generous benefit package with one of the best pension packages in the market.  These generous employee benefits include:

  • Medical coverage for eligible employees, spouses and dependents, including children up to age 26.

  • Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits.

  • Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26.

  • Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code.

  • Generous amount of paid holidays and personal time off.

  • A phenomenal pension plan that prepares you for retirement.

For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits.

City of Tacoma Recruitment
The City of Tacoma wants to employ a workforce that reflects the community we serve.  We actively work to eliminate racial and other disparities and we welcome candidates with diverse and/or multicultural skill sets and personal experiences.  Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.


An equivalent combination to: bachelor's degree in Information Technology or related field and seven years of increasingly responsible experience in operations including one year experience providing work direction to others.

Additional Required Qualifications:

  • Experience leading IT Service Management working thru ITIL framework

  • Project Management training & experience

  • Prior experience leading or supervising an infrastructure or operations team

  • Successful Management of private/public/hybrid virtual environments

  • Must be able to pass background checks and maintain ongoing certification (CJIS/CIP)

  • Must be available to respond 24 hours a day, 7 days a week

  • Must carry a City-provided cellular phone or use personal cellular phone for contact purposes both during and after hours

  • Occasional travel (training, conferences, etc.)

  • Possess a valid Washington State Driver's license