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Company: Minority Veterans of America
Position: Director of Programs
Employment Classification: Exempt
Reports to: Chief Financial and Operating Officer (CFOO)
Date: May 8, 2019
Minority Veterans of America Mission Statement:
Create belonging and advance equity for minority veterans.
Plan, direct, or coordinate the activities of Minority Veterans of America. Oversee the budget and policies regarding participant involvement, program requirements, and benefits.
Minority Veterans of America Required Skills:
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
Research and analyze member or community needs to determine program directions and goals.
Speak to community groups to explain and interpret agency purposes, programs, and policies.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Time Management — Managing one's own time and the time of others.
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Customer relationship management CRM software — Salesforce
Data base reporting software — Tableau; Google Analytics
Electronic mail software — Google Suite
Internet browser software — Web browser software
Office suite software — Microsoft Office
This position supervises up to three Outreach Coordinators
Telecommuting, professional office space and field locations. Telecommuting is available.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee will be expected to lift 20lbs for basic office work.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 – 5:00 p.m. There are some evening and weekend requirements to attend events and meetings.
Travel is required throughout King County primarily during the business day. Some travel may be required in the evenings and weekends to attend events and meetings.
Preferred Education and Experience:
Bachelor’s Degree. 1x year working with nonprofits; 2+ years project management experience.
Minimum Level of Education: Associates Degree
Minimum Level of Experience: 2+ year nonprofit experience, working with minority veterans, and project management experience
Additional Eligibility Qualification:
Basic understanding of inclusion, equity, and social justice concepts.
Minority Veterans of America recognizes and supports all applicable AAP/EEO work laws and regulations.
Will fill other duties as required for the further benefit of Minority Veterans of America.