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Customer Service Representative I - Billing/Phones - 2918

Customer Support/Client Care Jobs
Alaska Marine Lines

Job Summary

Full Time
Posted on
January 17, 2020
Company
Alaska Marine Lines
Location
Seattle, WA, WA
Years of Experiences
1 - 3
Career Level
Experienced (Non-Manager)
Education Level
High School or equivalent
Salary
DOE

About Alaska Marine Lines

Alaska Marine Lines is the leading marine transportation company providing barge service to and from Alaska and Hawaii. Benefits include: Amazing medical, dental and vision; Employer contribution towards spouse & dependent coverage; Matching contributions for 401(k); Defined contribution retirement plan; Flexible spending account; Employee assistance program; Group term life insurance; Long term disability and more. *Summary of benefits is offered to full time employees after waiting period and is subject to change at any time.

Job description

Alaska Marine Lines, the leading marine transportation company providing barge service to and from Alaska and Hawaii. We offer a stable and set work schedule that gives you a life outside of work. Having not had a single layoff in 35+ years, we offer you job stability in a career that can take you to retirement. Competitive pay and great benefits with a solid company that cares about its employees makes AML the place for you.


Are you looking for an exciting and rewarding career?
 
Alaska Marine Lines is looking for a dedicated, hardworking individual to join our team!  We currently have an opening for a Customer Service Representative in our Billing and Phones Departments.

Our Story:  Alaska Marine Lines is the leading marine transportation company providing barge service to and from Alaska and Hawaii. We offer a stable and set work schedule that gives you a life outside of work. Having not had a single layoff in 35+ years, we offer you job stability in a career that can take you to retirement. Competitive pay and great benefits with a solid company that cares about its employees makes AML the place for you.

Your Role: This role possess a genuine desire to serve our customers.  Answer a variety of customer information requests by phone, e-mail, and fax or in person regarding rates, routing, packing procedures and interline transportation procedures. We are looking for:
     * Minimum of 2 years of experience in customer service is required.
     * Previous invoice/billing experience.
     * Ability to meet a regular work schedule.
     * Windows, Excel, Outlook, keyboarding proficiency.

Our Benefits include:
 
Paid Time off - 8 paid holidays, 17 days paid time off a year (PTO) and extended leave paid time
Health - Complete benefit plan including medical, dental, vision and flexible spending accounts
Health for your family – we contribute towards medical, dental and vision for your spouse and dependents with low employee contributions
401(k) - we match of up to 50% of your first 6% contribution after 1 year of service
Additional retirement contribution – we add an annual contribution equal to 3% of your pay after 1 year of service
Tuition Reimbursement - Up to 50% of tuition and books with a maximum of $3,500 per fiscal year
Employee assistance program – free and confidential counseling and problem solving to deal with life
Life Insurance and AD&D – we provide at no cost to you
Long term disability – we provide at no cost to you
 
Alaska Marine Lines, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability, protected veteran status, gender identity or national origin. Veterans and Minorities are encouraged to apply.
VEVRAA Federal Contractor.
Priority referrals for protected veterans.

A post conditional offer of employment physical, drug test and background investigation are required.
Random drug testing is required of all Alaska Marine Lines employees.


 


To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=d270151bb7c418b88fc23b9c5d141cb3