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Car Wash Customer Service Representative

Sales/Retail/Business Development Jobs
The Wave Car Wash

Job Summary

Part Time
Posted on
March 19, 2018
The Wave Car Wash
Tacoma, WA
Years of Experiences
Career Level
Entry Level
Education Level

About The Wave Car Wash

Here at The Wave, we know your car is more than than just a car. That's why we provide the ultimate in car care! Our professional staff is here to ensure your car is not only clean, but that your experience is exceptional, every time! It is our constant mission to provide the best customer and car focus, while taking initiatives to protect the environment. We offer state of the art, environmentally sound car washes where we reclaim over 75% of the water used in the car wash process. Each Wave location also offers a full compliment of coin operated, high-powered vacuums and detail kiosks in a well maintained and clean environment. And at our Tacoma location, customers can take advantage of the vacuums for free! We look forward to seeing you!

Contact name
Kristin Masters

Job description

Are you:

  • Energetic and positive

  • Reliable

  • Self-motivated

  • Looking to thrive in a high-paced environment

  • Willing to adapt and learn new skills?

Do you have:

  • Excellent customer service skills

  • A great work ethic

  • A desire to be a part of a team of car care professionals?

If this is you, we'd love to hear from you!

The Wave Car Wash, Inc. is looking for a part-time Customer Service Attendant with open availability to join our team at our Frederickson location! Part-time position, starts at $12.00/hour with the opportunity to earn commissions and bonuses. No experience necessary, we'll provide you the training you need!

Job Requirements:

  • Regular, consistent, and punctual attendance.

  • Fully adhere to all Wave appearance and procedural standards.

  • Follow all safety guidelines and policies set forth in the Accident Prevention Program.

  • Always make the customers aware that they are the number one priority, maintaining a positive and respectful attitude.

  • Effective and upbeat communication with customers - outstanding customer service!

  • Be a team player – show up for the team and help anywhere possible.

  • Pick up trash on the ground anywhere on the site at any time.

  • Operate the POS accurately and efficiently, paying attention to specials and promotions.

  • Prevent potential customer damage claims by scanning and qualifying all vehicles.

  • Advise customers who may not be able to wash their vehicle safely at The Wave.

  • Regularly check the vacuum stalls and parking lot for trash and tend to any cleaning.

  • Keep the car wash equipment, tunnel walls, ceilings, and windows clean at all times.

  • Maintain productive communication with the Site Manager, Assistant Manager, and Shift Leaders regarding needs for support.

  • Operate machinery, tools, and supplies to clean in a safe and efficient manner.

  • Perform other duties as requested or required by upper management.

We look forward to hearing from you!