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Campus Restaurant Supervisor - Retail

Food Services/Hospitality Jobs
Pacific Lutheran University

Job Summary

Full Time
Posted on
October 14, 2019
Pacific Lutheran University
Tacoma, WA
Years of Experiences
< 1
Career Level
Manager (Manager/Supervisor of Staff)
Education Level
High School or equivalent
$15.00-$16.58 per hour

About Pacific Lutheran University

Located on a 156-acre woodland campus, six miles south of Tacoma, in suburban Parkland, Washington, PLU is a private university dedicated to doing things differently since 1890. More than 800 employees at PLU hold positions as faculty members, administrators, academic and administrative staff, including trades and support services. With a tradition of rigorous liberal arts and professional programs, we are committed to developing ethical and educated individuals who are prepared for a lifetime of success—both in their careers and in service to others. The faculty, staff, and administrators of PLU are similarly devoted to service. Working on a university campus requires a commitment to caring for our students, colleagues, campus, and community. Whether staff are preparing meals in the dining hall, processing payments in the Business Office, maintaining our trees and grounds, or teaching a class, all positions are critical to the success of PLU, our students, and staff.

Contact name
Human Resources

Job description

FT; Sunday-Thursday, 4:00pm-12:30am. Other schedules as assigned.

The Campus Restaurant Supervisor maintains a positive company image by providing courteous, friendly, clean, and efficient customer service. This position supports the managers in maintaining department standards, overseeing team members, organizing staff and product for proper placement for service standards, distributing products to locations outside the university center, and adhering to specified quality standards consistent with health department policy and principles. Reports to the Director of Retail Services.


  • Supervise and motivate student employees, Cashiers, Baristas, and other support staff.

  • Maintain organization during high volume traffic at all locations.

  • Maintain general aesthetic appeal for product display and promotional goods.

  • Learn proper techniques for product transport and safety, appearance, temperature, and record keeping.

  • Assist with ordering, receiving, storage, and distribution; participate in special training.

  • Maintain the main service/seating area including cleanliness and the stocking of small wares and service ware.

  • Actively engage guests through tours, responding to concerns, requests, and answering questions.

  • Assist in the development of the schedule based on departmental service needs.

  • Read menu to estimate food requirements; requisition food or procure it from storage.

  • Supervise Concessions Events at various on and off-campus functions; perform inventory, set up, take down, and beverage service.

  • Detect food and labor waste issues and develop a plan of corrective action.

  • Perform other duties as assigned.

  • Dining Service’s team members are essential university personnel. In the event of PLU declaring emergency status essential university personnel must contact supervisor to obtain schedule.


  • Knowledge of and commitment to diversity, equity, and inclusion.

  • Ability to utilize effective time management during production.

  • Ability to use Point of Sale systems, operations, training and cash handling procedures.

  • Excellent interpersonal skills and ability to communicate effectively with other university leadership, team members, and customers; effective communication skills, both written and verbal.

  • Ability to use commercial kitchen equipment including slicers, knives, box cutters, a dumpster, etc.

  • Knowledge of vegetarian and vegan cuisine.


  • High school diploma or GED.

  • One and a half years of food-retail and supervisory experience.

  • High standard of personal hygiene.

  • Valid WA State Food Handler’s Permit or the ability to obtain one before beginning employment.

  • Valid WA State MAST Permit or the ability to obtain one before beginning employment.

  • Valid driver’s license (Must have had a valid driver’s license for at least 2 years).

  • Finalist applicants must satisfactorily complete pre-employment background check, provide an original copy of their Driving Record (5-year Employment Abstract), and pass PLU’s internal Driver’s Certification Training.


  • Working knowledge of computer applications.

  • 2 years of professional experience working in bakery or deli.

PLU offers an excellent benefits package including tuition remission for employees and their dependents, retirement plan, medical, dental, paid vacation, major holidays off, and many other great university benefits.