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IRMS Business Analyst (Management Analyst 4)

Business/Strategic Management Jobs
Washington State Department of Ecology

Job Summary

Full Time
Posted on
October 26, 2018
Expired on
December 25, 2018
Company
Washington State Department of Ecology
Location
Lacey, WA
Years of Experiences
3 - 5
Career Level
Experienced (Non-Manager)
Education Level
Bachelor's Degree
Salary
$53,844.00 - $70,620.00 Annually

About Washington State Department of Ecology

The Department of Ecology is Washington's environmental protection agency. Our mission is to protect, preserve and enhance Washington's land, air and water for current and future generations. We support environmental work throughout Washington. Nearly 70 percent of our budget is passed through to local communities to pay for projects that benefit the environment. We were founded in 1970 as the first agency in the nation dedicated to environmental protection.

Contact name
Phone
Email
careers@ecy.wa.gov
Website
https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology

Job description

Description


Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We have a culture that is invested in making a difference. If you want to join a team that is highly effective, collaborative, has leadership that embraces the value of people, Ecology is a good fit.

The Financial Services program within the Department of Ecology is looking to fill an IRMS Business Analyst (Management Analyst 4) position. This position is located in our Headquarters Building in Lacey, WA


Ecology's Fiscal team members are highly sought after for their marketable skills due to having one of the State of Washington's most complex financial systems. Employee skills are utilized through knowledge of applicable state and federal laws, policies, and rules to maintain the integrity of financial data and provide direct services to staff. Ecology managers, the Governor, State Auditor, Office of Financial Management, and the Legislature can confidently use Ecology's financial information to make crucial decisions affecting the environment.

The  IRMS Business Analyst position reports directly to the Fiscal Manager and serves as the business lead for the Integrated Revenue Management System (IRMS) project. This position will be the liaison between business units who have a problem to solve, and the technical staff/vendor that knows how to create the automated solution.  This position leads and facilitates the identification and documentation of business requirements for the IRMS.  This position is responsible for working with the IRMS cross divisional project team, agency management and staff, software implementers, and on-site contracted project managers to plan, integrate and execute business changes, procedural updates, lean event results and ongoing training activities related to the IRMS.  


We are looking for applicants who possess excellent people skills, the ability to prioritize a time sensitive workload, and the ability to produce accurate and timely work results.


As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism and accountability. Maybe you've seen some of our recent stories on Twitter, Facebook, Instagram or our blog.

To learn more about our agency, please visit our website at www.ecology.wa.gov.


 Duties


The mission of the Financial Services Division is to manage toward Ecology's long-term financial health in support of Ecology's mission.  The Fiscal Office's vision is that our employees and customers have the knowledge and tools to meet their needs and the agency needs, producing zero audit findings.
 
Some of the key work activities performed by the IRMS Business Analyst position include:
Under administrative direction, serve as consultant to agency leadership on operations and performance in area of Integrated Revenue Management System (IRMS) business and system integration.

FACILITATION AND ANALYSIS



  • As the IRMS business lead, facilitate workgroup sessions with business SMEs to gather and define business process and system process requirements.

    • Break down the data gathered into component parts to understand the nature and relationship of the parts.

    • Recognize underlying principles, patterns or themes in an array of related information gathered.

    • Clearly see the "bottom line" of the customer's expectations to ensure that work products meet that bottom line.

    • Able to extract key insights and provide recommendation for strategic and operational improvements for customer success.



  • Analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities.

  • Design new metrics and enhance existing metrics to support the future state of business processes and ensure sustainability.  

  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.


REQUIREMENTS



  • Interviews business users, perform analysis and document business needs and requirements.

  • Document current and proposed business processes.

  • Authors the requirements documentation used by application developers both internal and external. Reviews and updates as necessary throughout project.

    • Develop and maintain business and functional system requirement documentation to drive system development.



  • Gather, document, classify and disseminate requirements as needed to stakeholders, end users, implementation and project teams.

  • Ensures business requirements and workflows are complete, well documented, and maintained for future uses.  Supports the solution development throughout the lifecycles ensuring agreed upon requirements are delivered.

  • Monitor and control product scope and product requirements.

  • Verify that documentation and project deliverables are of high quality and accepted as accurate and complete by business users. 


RELATIONSHIP AND TEAM



  • Acts as the conduit between the business and technical.  Understands the technology's potential and limitations and can explain the constraints in understandable terms to both business and IT.

  • Works as a liaison among stakeholders to gather requirements using different techniques (interviews, document analysis, requirements workshops, facilitated sessions, job shadowing, etc.).

  • Establish and grow personal relationships with Agency staff to get things done.

  • Works closely with the IRMS project manager to:

    • Manage the expectations of the project team, end users and executive sponsors.

    • Lead and motivate teams that translate business needs into supportable technical solutions.

    • Assist in identifying stakeholders, objectives, risks, and success criteria.



  • Advocates for and fosters an environment that promotes process innovation and continuous business process improvement through ongoing review and analysis.


DECISION MAKING AND PROJECT ENVIRONMENT



  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.

  • Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Work closely with business owners to understand business challenges and provide data/analysis for better decision making.

  • Acquire technical and business leadership approvals at various project stages.

  • Monitor project schedules - identifying and addressing project issues; escalating to management/administrative roles when necessary.

  • Manage project communications to include the sharing of team meeting minutes, project status reports, and issue/risk logs as needed.

  • Ensure key project documents remain up-to-date throughout the project life cycle.

  • Provide input on and implement detailed Go Live Plans.

  • Participate in design and deployment change management practices.

  • Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing.


TESTING, DEPLOYMENT AND OPERATIONS



  • Formulate data driven hypotheses to test/pilot initiatives within different functional business areas.

  • Help define tools that make repeatable work faster and more efficient.

  • Report on common sources of technical issues or questions and make recommendations to implementation team.

  • Use tactical experience to execute processes with current tools. Provide support for new processes and resolves issues with processes as identified by users.

  • Provide input, as needed, for infrastructure impact statements, feasibility studies, charters, resource assignment RACIs, risk management plans, communications plans, and change management plans.

  • Define test and deploy schedules in units of trackable work that are understandable to business sponsors and as well as technical team members.

    • Using knowledge gained during requirements elicitation and analysis, create test plans and test scripts.

    • Use those test plans and scripts to execute and manage system testing.

    • Assist in identifying and securing resources to engage in testing activities.

    • Monitor and report on testing phases, regression and upcoming testing to project team, project manager and sponsor.

    • Identify and correct bottlenecks in testing progress to meet testing deadlines.



  • Participate in the development of hypercare and go-live support plan.

  • Ensure work/product quality via incremental unit/system/integration testing.

  • Manage transition of project products from project teams to support teams.

  • Discern and process lessons learned in ways that improve future work.

  • In collaboration with Fiscal Management Team and the Information Technology PMO, FAAS, and leadership, develop a model for on-going system support for not only the IRMS, but also other financial systems that are SaaS.   The model will have clearly defined roles of the business (business owner), IT, and vendor; clearly defined and documented decision making process and procedures; and an approved Maintenance and Operations plan.


Please Note: This is a project position that is funded until June 30, 2020


Qualifications


Required Qualifications:
  
A Bachelor's degree from an accredited college or university in business administration, accounting, public administration, law or closely related discipline.
 
AND
 
Three years of experience conducting research, analyzing and implementing policies, laws, rules, or regulations.  One of the three years of required experience must include working with automated systems that include users from business and financial areas, and in coordination with information technology staff, as well as working on a team that either developed requirements, or developed or implemented an automated system.
 
Required experience must include:



  • Demonstrated knowledge of state accounting systems, state laws, policies, and procedures regarding fiscal and administrative issues, and federal laws impacting financial activities.

  • Three years of experience in gathering business requirements for IT projects, developing and conducting test plans, or business process modeling.

  • Demonstrated ability to communicate effectively, work collaboratively with, and present complex financial material, to all levels of managers and staff.

  • Advanced skills and ability to analyze an existing process, identify areas that need improvement, and develop new steps that will improve the efficiency and effectiveness of the process, i.e., "Lean."
    Ability to use professional, technical, and intuitive judgment in making decisions on a daily basis and exercise extreme confidentiality, discretion, and professional decorum at all times.


OR
 
Additional qualifying experience will substitute, year for year, for education.
 
Desired Qualifications:

A master's degree or higher from an accredited college or university in business, accounting, public administration, law, or closely related discipline.

Special Requirements/Conditions of Employment:
 
Employee must read, sign, and abide by the Financial Services/Fiscal Office Agreement on Confidential Information (Part A) and Internal Control Responsibility (Part B).


 


https://www.governmentjobs.com/careers/washington/jobs/2249581/irms-business-analyst-management-analyst-4


Description


Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We have a culture that is invested in making a difference. If you want to join a team that is highly effective, collaborative, has leadership that embraces the value of people, Ecology is a good fit.

The Financial Services program within the Department of Ecology is looking to fill an IRMS Business Analyst (Management Analyst 4) position. This position is located in our Headquarters Building in Lacey, WA


Ecology's Fiscal team members are highly sought after for their marketable skills due to having one of the State of Washington's most complex financial systems. Employee skills are utilized through knowledge of applicable state and federal laws, policies, and rules to maintain the integrity of financial data and provide direct services to staff. Ecology managers, the Governor, State Auditor, Office of Financial Management, and the Legislature can confidently use Ecology's financial information to make crucial decisions affecting the environment.

The  IRMS Business Analyst position reports directly to the Fiscal Manager and serves as the business lead for the Integrated Revenue Management System (IRMS) project. This position will be the liaison between business units who have a problem to solve, and the technical staff/vendor that knows how to create the automated solution.  This position leads and facilitates the identification and documentation of business requirements for the IRMS.  This position is responsible for working with the IRMS cross divisional project team, agency management and staff, software implementers, and on-site contracted project managers to plan, integrate and execute business changes, procedural updates, lean event results and ongoing training activities related to the IRMS.  


We are looking for applicants who possess excellent people skills, the ability to prioritize a time sensitive workload, and the ability to produce accurate and timely work results.


As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism and accountability. Maybe you've seen some of our recent stories on Twitter, Facebook, Instagram or our blog.

To learn more about our agency, please visit our website at www.ecology.wa.gov.


 Duties


The mission of the Financial Services Division is to manage toward Ecology's long-term financial health in support of Ecology's mission.  The Fiscal Office's vision is that our employees and customers have the knowledge and tools to meet their needs and the agency needs, producing zero audit findings.
 
Some of the key work activities performed by the IRMS Business Analyst position include:
Under administrative direction, serve as consultant to agency leadership on operations and performance in area of Integrated Revenue Management System (IRMS) business and system integration.

FACILITATION AND ANALYSIS



  • As the IRMS business lead, facilitate workgroup sessions with business SMEs to gather and define business process and system process requirements.

    • Break down the data gathered into component parts to understand the nature and relationship of the parts.

    • Recognize underlying principles, patterns or themes in an array of related information gathered.

    • Clearly see the "bottom line" of the customer's expectations to ensure that work products meet that bottom line.

    • Able to extract key insights and provide recommendation for strategic and operational improvements for customer success.



  • Analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities.

  • Design new metrics and enhance existing metrics to support the future state of business processes and ensure sustainability.  

  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.


REQUIREMENTS



  • Interviews business users, perform analysis and document business needs and requirements.

  • Document current and proposed business processes.

  • Authors the requirements documentation used by application developers both internal and external. Reviews and updates as necessary throughout project.

    • Develop and maintain business and functional system requirement documentation to drive system development.



  • Gather, document, classify and disseminate requirements as needed to stakeholders, end users, implementation and project teams.

  • Ensures business requirements and workflows are complete, well documented, and maintained for future uses.  Supports the solution development throughout the lifecycles ensuring agreed upon requirements are delivered.

  • Monitor and control product scope and product requirements.

  • Verify that documentation and project deliverables are of high quality and accepted as accurate and complete by business users. 


RELATIONSHIP AND TEAM



  • Acts as the conduit between the business and technical.  Understands the technology's potential and limitations and can explain the constraints in understandable terms to both business and IT.

  • Works as a liaison among stakeholders to gather requirements using different techniques (interviews, document analysis, requirements workshops, facilitated sessions, job shadowing, etc.).

  • Establish and grow personal relationships with Agency staff to get things done.

  • Works closely with the IRMS project manager to:

    • Manage the expectations of the project team, end users and executive sponsors.

    • Lead and motivate teams that translate business needs into supportable technical solutions.

    • Assist in identifying stakeholders, objectives, risks, and success criteria.



  • Advocates for and fosters an environment that promotes process innovation and continuous business process improvement through ongoing review and analysis.


DECISION MAKING AND PROJECT ENVIRONMENT



  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.

  • Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Work closely with business owners to understand business challenges and provide data/analysis for better decision making.

  • Acquire technical and business leadership approvals at various project stages.

  • Monitor project schedules - identifying and addressing project issues; escalating to management/administrative roles when necessary.

  • Manage project communications to include the sharing of team meeting minutes, project status reports, and issue/risk logs as needed.

  • Ensure key project documents remain up-to-date throughout the project life cycle.

  • Provide input on and implement detailed Go Live Plans.

  • Participate in design and deployment change management practices.

  • Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing.


TESTING, DEPLOYMENT AND OPERATIONS



  • Formulate data driven hypotheses to test/pilot initiatives within different functional business areas.

  • Help define tools that make repeatable work faster and more efficient.

  • Report on common sources of technical issues or questions and make recommendations to implementation team.

  • Use tactical experience to execute processes with current tools. Provide support for new processes and resolves issues with processes as identified by users.

  • Provide input, as needed, for infrastructure impact statements, feasibility studies, charters, resource assignment RACIs, risk management plans, communications plans, and change management plans.

  • Define test and deploy schedules in units of trackable work that are understandable to business sponsors and as well as technical team members.

    • Using knowledge gained during requirements elicitation and analysis, create test plans and test scripts.

    • Use those test plans and scripts to execute and manage system testing.

    • Assist in identifying and securing resources to engage in testing activities.

    • Monitor and report on testing phases, regression and upcoming testing to project team, project manager and sponsor.

    • Identify and correct bottlenecks in testing progress to meet testing deadlines.



  • Participate in the development of hypercare and go-live support plan.

  • Ensure work/product quality via incremental unit/system/integration testing.

  • Manage transition of project products from project teams to support teams.

  • Discern and process lessons learned in ways that improve future work.

  • In collaboration with Fiscal Management Team and the Information Technology PMO, FAAS, and leadership, develop a model for on-going system support for not only the IRMS, but also other financial systems that are SaaS.   The model will have clearly defined roles of the business (business owner), IT, and vendor; clearly defined and documented decision making process and procedures; and an approved Maintenance and Operations plan.


Please Note: This is a project position that is funded until June 30, 2020


Qualifications


Required Qualifications:
  
A Bachelor's degree from an accredited college or university in business administration, accounting, public administration, law or closely related discipline.
 
AND
 
Three years of experience conducting research, analyzing and implementing policies, laws, rules, or regulations.  One of the three years of required experience must include working with automated systems that include users from business and financial areas, and in coordination with information technology staff, as well as working on a team that either developed requirements, or developed or implemented an automated system.
 
Required experience must include:



  • Demonstrated knowledge of state accounting systems, state laws, policies, and procedures regarding fiscal and administrative issues, and federal laws impacting financial activities.

  • Three years of experience in gathering business requirements for IT projects, developing and conducting test plans, or business process modeling.

  • Demonstrated ability to communicate effectively, work collaboratively with, and present complex financial material, to all levels of managers and staff.

  • Advanced skills and ability to analyze an existing process, identify areas that need improvement, and develop new steps that will improve the efficiency and effectiveness of the process, i.e., "Lean."
    Ability to use professional, technical, and intuitive judgment in making decisions on a daily basis and exercise extreme confidentiality, discretion, and professional decorum at all times.


OR
 
Additional qualifying experience will substitute, year for year, for education.
 
Desired Qualifications:

A master's degree or higher from an accredited college or university in business, accounting, public administration, law, or closely related discipline.

Special Requirements/Conditions of Employment:
 
Employee must read, sign, and abide by the Financial Services/Fiscal Office Agreement on Confidential Information (Part A) and Internal Control Responsibility (Part B).


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https://www.governmentjobs.com/careers/washington/jobs/2249581/irms-business-analyst-management-analyst-4

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